Copy / Paste Feedback to Online Review

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  4. Copy / Paste Feedback to Online Review
  1. Home
  2. Knowledge Base
  3. The “Settings” Menu
  4. Copy / Paste Feedback to Online Review

ReviewAbility allows a customer to copy the feedback they just left, to use as a basis for an online review on Google, Facebook, Avvo, Zillow and any other sites.

This should not be confused with syndication.


 

Screenshot instructions for adding Copy/Paste to the Positive Feedback Page

1) Log into your  account

2) Click on the Business you would like to edit.

select a business

3) In the main menu (upper right) click on “Settings -> Feedback Settings”

feedback page settings

4) Edit the “Positive Feedback Thank You” page using the visual template editor and select the [copy-paste-block] from the dynamic tags dropdown.

copy-paste-block

5) Example of the Copy/Paste block in action – making it very easy for a customer to leave an online review with the written feedback they have provided.

copy-paste-feedback-online-review


Screenshot instructions for adding Copy/Paste to the Positive Feedback Email

1) Log into your account

2) Click on the Business you would like to edit.

select a business

3) In the main menu (upper right) click on “Settings -> Email Templates”

4) Edit the “Positive Feedback Thank You” email using the visual template editor and select the [customer feedback] tag from the tags dropdown.

customer-feedback-tag

5) Example of the “Copy/Paste Customer-Feedback” tag in action – making it very easy for a customer to leave an online review with the written feedback they have provided.

copy-paste-feedback


Please note that (clipboard.js) is not supported on iOS (iPhone and iPad) – which is outside of our control. The copy/paste block will not show on iOS. It will work on all Desktop and Android powered devices.


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